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Return & Refund Policy

Return and Damaged Items

 

Due to the handmade nature of our products, all sales are final.

 

Wood Products: If an item arrives damaged during shipping, please contact us promplty and provide photos of the damage. A replacement may be provided when appropriate. We may require the damaged item to be returned, with return shipping arrangments determined at that time.

 

Soap, Tallow & Personal Care: For health and hygiene reasons, soap, tallow and other personal care products cannot be returned or exhanged. If your order arrives damaged, incorrect or there is another problem with your order, please contact us promptly with photos and we will work with you to resolve the issue.

 

Because our products are handcrafted in small batches, slight variations in color, appearance, size and other natural characteristics are normal and not considered defects.

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